Verification Codes

• Watch our Signing In video  Watch our Signing In video 

When you sign up, sign in, or make certain changes to your account, we may send a verification code to your email address to ensure it’s really you.

If we need to verify your account you’ll see a form asking you to enter a code. Open your email app and look for an email from Trickster Cards to find the code. Then copy the code into the form.

I didn’t receive a code

• Ensure your email is correct in the form
• Use refresh or fetch in your mail app
• Check your spam folder
• Allow mail from support@trickstercards.com
• Wait 10-15 minutes
• Go back in our app and try again

Using @comcast.net email?

Comcast appears to delete our verification code email. Here’s how to get the email to appear in your spam folder:

• Edit “Advanced Settings” for xfinity.com email
• Turn on “Save a copy of emails marked as spam”
• Try signing up or in again
• Find the email in your spam folder

You can use this link to “Advanced Settings” if you need help finding them.

Other email providers

BT, MSN, Hotmail, and iCloud also occasionally block our verification code email. Until we figure out a solution, you can play as a guest or use a different email address (e.g. @gmail.com) to sign up.

Still having trouble?

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